Learn more about special assistance at VIA

Guide on information on handling unaccompanied minors

Traveling with Animals

Learn about procedures and laws set forth for traveling with animals

Guest Services

Learn more about VIA’s guest services offered to the passengers

Information Counters

View details of the information counters at the Airport

Resort Pavillions

Discover blissful experiences at our exquisite resort pavilions

Travellers Guide

Information Counters

The Information Desk will be found just outside the arrival terminal. Our customer service representatives will be ready and willing to assist you with any inquiries regarding your hotel, airport, or airline. Feel free to approach them at any time, as the Information Desk will be open 24/7.

Help desk number: 3322211

International Terminal

Arrival Terminal (Outside Security)

Departure Terminal (Outside Security)

Domestic Terminal

Domestic Ground Floor, Arrivals Level, After Baggage Reclaim