Special Assistance

Our terminal services staff will gladly assist passengers needing wheelchairs or special assistance, ensuring their smooth journey from airport entry to check-in and boarding. If you have an unaccompanied minor (aged 6 to 12) who will be flying alone, kindly inform your airline, and our dedicated Customer Services agents will accompany them throughout the check-in process and boarding. Similarly, if your children will be traveling alone, please notify the airline, and we will provide the necessary support and guidance at the airport.

Check-in and Boarding

Our Terminal Services staff is ready to assist passengers who require special assistance. We will accompany you, helping with wheelchairs and luggage, and our Customer Services staff will escort you through the check-in process and other airport formalities. We prioritize your check-in at the counter and ensure a guided boarding experience with our attentive Customer Services agents.

Health, Emigration and Security Formalities

Our Terminal Services and Customer Services agents will assist passengers needing special care, providing medical support through Port Health and assisting with Emigration and Security Formalities.